Job Description

Insight Global is looking for a highly organized and personable Front Desk Coordinator to join the team of their clients in New York City. The ideal candidate will be the first point of contact for visitors and employees, providing a warm and professional welcome. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

• Greet and Welcome Visitors: Provide a friendly and professional greeting to all visitors, ensuring a positive first impression of the company.
• Manage Front Desk Operations: Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or individuals.
• Safety Planning and Security: Work closely with security team to ensure safety protocols, administer evacuation drills and assist with safety planning.
• Visitor Management: Maintain visitor logs, issue visitor badges, and ensure compliance with security protocols.
• Facility Management: Coordinate with building management and maintenance staff to ensure the front desk area is clean, organized, and well-maintained.
• Mail and Package Handling: Receive, sort, and distribute mail and packages to employees.
• Customer Service: Provide exceptional customer service to employees and visitors, addressing any questions or concerns promptly and professionally.

Qualifications:

• 2+ years of experience in a receptionist or administrative role, preferably in a tech or corporate environment.
• Proficiency in Microsoft Office and/or Google Suite
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service-oriented with a positive attitude.
• Ability to maintain a professional demeanor and handle confidential information with discretion.

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